Aarogya Setu Companies Resume After Customers Complain Login Points

Aarogya Setu Services Resume After Users Report Login Issues

Aarogya Setu, the COVID-19 tracing app supplied by the Authorities, has resumed service after customers reported login points final night time. With out clarifying what induced the technical snag, Aarogya Setu by way of its Twitter account introduced, “Setu is again.” On late Tuesday night, customers on Twitter identified that the app was displaying “error” with login, regardless of placing the proper OTP. This induced panic amongst a couple of airline passengers and different travellers as the federal government has made it necessary for them to register on Aarogya Setu app earlier than travelling.

After customers identified the login issue on Tuesday night, Aarogya Setu took to Twitter to acknowledge the issue.

“Some customers have reported login errors on Aarogya Setu. Our technical groups are on the job. We might be again quickly,” Aarogya Setu group wrote.

Hours later, it introduced that the issue was rectified; nevertheless, the reason for the technical challenge wasn’t addressed.

As per the person reviews on Twitter, the issues with Aarogya Setu began round 9:30pm and continued till midnight.


In the meantime, Aarogya Setu has over 10 crore downloads on Google Play store. The app not too long ago additionally crossed over three crore downloads on Jio Cellphone fashions that run on KaiOS.

The app was unveiled in April in a bid to restrict the unfold of COVID-19 within the nation. The app makes use of Bluetooth and placement to hint customers’ interplay with people who find themselves already COVID constructive or might take a look at constructive within the close to future.

Because the app requires location entry to perform, Aarogya Setu is incompatible with the Google-Apple API for contact tracing. The usual made by the tech giants is predicated on pointers to allow contact tracing with out impacting the privateness of people. As many as 23 international locations have proven curiosity within the expertise developed by Apple and Google.

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