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Royal Enfield has deployed over 800 items of its ‘service on wheels’ bikes throughout India
Royal Enfield has introduced its ‘service on wheels’ initiative the place the corporate has deployed 800 items of purpose-built bikes throughout dealerships in India which are geared up to supply doorstep servicing for Royal Enfield house owners. The ‘service on wheels’ fleet of bikes are geared up with instruments, common spare elements, lubricants and different gear that are wanted to hold out servicing of a motorbike. Royal Enfield says that as much as 80 per cent of all typical upkeep work, minor repairs, elements alternative, elements testing and different such service work could be carried out by these service bikes.
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The servicing shall be finished by educated professionals and authorised service technicians. All elements and lubricants will even have a 12-month guarantee. Prospects in want of doorstep servicing can contact their nearest Royal Enfield dealership and guide an appointment for a similar.
(The service bikes are geared up with instruments, lubricants, spare elements and many others for a primary service work-up)
Talking on the launch of this new initiative, Lalit Malik, Chief Industrial Officer, Royal Enfield, mentioned, “Buyer satisfaction via retail and repair excellence is a big focus for Royal Enfield. We’re dedicated to consistently enhancing the acquisition and possession expertise and the model interface for the client. Final yr, we launched 600 new Studio Shops to take the model retail expertise all the way in which to tier II and tier III cities throughout the nation. The latest launch of a number of service initiatives and the launch of Service on Wheels endeavours to boost the service expertise for the client in a approach that’s hassle-free and handy with out compromising on service high quality. We are going to proceed to innovate and add worth to the general shopper expertise journey via the implementation of varied gross sales and repair concepts going ahead.”
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(The Royal Enfield service on wheels initiative employs educated technicians and authorised professionals)
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The corporate additionally launched a slew of latest programmes for contactless buy and repair expertise equivalent to check rides at dwelling, varied e-payment choices, and pick-up and drop services and so forth. As well as, Royal Enfield additionally affords a ‘Trip Positive’ program the place clients can choose from three possession packages which have an prolonged guarantee for a further two years or 20,000 kilometres over and above the usual guarantee.
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