WhatsApp and CSC Launch a Chatbot to Promote Digital Literacy

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WhatsApp, CSC Launch a Chatbot to Promote Digital Literacy and Rural Entrepreneurship


WhatsApp has teamed up with Frequent Companies Facilities (CSC) to launch a chatbot for residents to obtain digital literacy providers and assets within the nation. The purpose of this initiative is to bridge the digital divide and spur rural entrepreneurship. Programmes such because the Pradhan Mantri Gramin Digital Saksharta Abhiyan (PMGDISHA) and the Digital Beti initiative can be out there in English, Hindi, and 7 different regional languages.

The partnership between Facebook-owned WhatsApp and CSC goals to empower rural communities by offering them with digital abilities, and in addition create livelihood by selling rural entrepreneurship. That is being performed in mild of the continuing coronavirus pandemic that has disrupted schooling and talent improvement initiatives throughout the nation.

Individuals can ship ‘Namaste’ to CSC Academy’s official WhatsApp account at 9999189321, with a purpose to entry particulars about course modules of flagship programmes like Digital Beti and PMGDISHA.

Shivnath Thukral, head of public coverage, WhatsApp India, mentioned that WhatsApp would proceed to put money into partnerships to assist entrepreneurs be taught new digital abilities for India to develop.

“We’re delighted to associate with CSC to help rural ladies entrepreneurs and assist ship on CSC’s objective of digital literacy,” Thukral mentioned. “As extra of our conversations transfer on-line throughout this era of bodily distancing, WhatsApp is turning into a most popular platform for conversations between companies and prospects, governments and residents, and so forth.”

Over 500 distinctive customers have accessed CSC’s WhatsApp chatbot and it’s anticipated for use by 10 million beneficiaries by August 2021, as per a press launch. The Digital Beti initiative goals to coach 5,000 rural entrepreneurs on digital literacy in over three,000 villages throughout 10 Indian states, whereas the PMGDISHA initiative focuses on making at the least 40 % rural households digitally literate.

Dinesh Tyagi, CEO, CSC SPV, mentioned in a press release that PMGDISHA was being carried out by CSCs throughout the nation. “Because of the Coronavirus pandemic, coaching has been suspended throughout the nation. The power to ship digital literacy modules by WhatsApp will assist us in extension of the programme to these nonetheless unreached in rural in addition to city areas,” Tyagi mentioned. “The partnership will redefine the supply mannequin of schooling and talent associated content material, particularly for rural India.”


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