Airtel Thanks app has launched assist for a number of regional Indian languages to permit clients from totally different backgrounds to entry the app with ease. The app has acquired assist for Hindi, Telugu, Bengali, Marathi, Tamil, Gujarati, Malayalam and Punjabi languages. The rollout of those new languages has been introduced for Android customers proper now. Airtel notes that iOS app customers will get the regional languages assist shortly. Moreover, the telecom operator has additionally confirmed that different regional languages like Kannada, Assamese, and Oriya will likely be launched within the coming weeks.
The brand new regional languages assist contained in the Airtel Thanks app will assist ease the client expertise when utilizing the app. The app language will be modified simply by going to Settings > App Personalisation > App Language > Choose Desired Language. The present supported languages, as talked about above, embrace Hindi, Telugu, Bengali, Marathi, Tamil, Gujarati, Malayalam and Punjabi.
Airtel says that 35 % of Airtel Thanks app customers come from tier 2 and tier three cities and rural markets. This vernacular language assist appears to assist these clients, specifically. This new addition ought to assist these subscribers navigate simply by the app, recharge their accounts, or flick thru any of the opposite companies that Airtel presents.
Amongst different telecom operators, the MyVodafone app at the moment solely helps English and has Hindi language assist in beta. MyJio additionally helps simply English and Hindi languages. MyIdea, alternatively, helps 4 languages – English, Hindi, Marathi, and Malayalam.
The Airtel Thanks app not solely presents account and recharge particulars, it additionally lets subscribers pay utility payments and recharge pay as you go packs. As a part of the Airtel Thanks marketing campaign, the telecom operator segregates its clients into Silver, Gold, Platinum – primarily based on their ARPU. Platinum customers get the utmost advantages whereas Silver customers are provided the least.
The Airtel Thanks app additionally presents on-line buyer care assist to subscribers for any plans or community associated points. Other than this, customers may see reside TV channels, and achieve entry to a variety of films and TV exhibits.